Privacy Policy

Welcome to Pampa Events ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pampa.ae, use our services, or engage with us for event planning in Dubai and the UAE.

Please read this privacy policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our event planning services, venue hire, and related offerings
• Communication: To respond to your inquiries, send quotes, and communicate about your events
• Booking Management: To process bookings, coordinate event details, and deliver requested services
• Improvement: To understand how our website and services are used and improve user experience
• Marketing: To send promotional materials, newsletters, and updates (with your consent)
• Legal Compliance: To comply with applicable laws and regulations in the UAE
• Safety & Security: To protect against fraud, unauthorized access, and other security issues

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that are placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use cookies for:

• Essential website functionality
• Analytics to understand website usage patterns
• Remembering your preferences and settings
• Improving user experience

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website.

We may use third-party services to help us operate our business and website, including:

• WhatsApp Business: For customer communication and support
• Analytics Services: To analyze website traffic and user behavior
• Hosting Providers: To host our website and data
• Payment Processors: To process payments securely (when applicable)
• Email Service Providers: To send communications and newsletters

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

The security of your personal information is important to us. We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your information for certain purposes
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your information in a structured format

To exercise any of these rights, please contact us using the information provided below.

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the UAE and other countries as necessary for our business operations.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.