Frequently asked questions
Answers to your event questions.
Everything you need to know about planning an event with Pampa Events. Can’t find what you’re looking for? Reach out to us directly.
Prefer to call? +971 50 702 9303

FAQ
General
What services does Pampa Events offer?
Pampa Events specializes in creating unforgettable experiences including kids' birthday parties, corporate events, weddings and engagements, adult celebrations, giant bubble installations, VR arena experiences, outdoor events, and seasonal decorations like Christmas setups. We offer both venue hire and on-site event services throughout Dubai and the UAE.
Where is Pampa Events located?
We're located at 195 318th Rd - Al Quoz, Al Quoz Industrial Area 4, Dubai, UAE. Our venue is easily accessible and features ample parking for your convenience.
How far in advance should I book?
We recommend booking at least 2-4 weeks in advance for regular events. For peak seasons (holidays, weekends) or large-scale events, booking 1-2 months ahead ensures your preferred date and full customization options. However, we do accommodate last-minute requests whenever possible - just reach out!
Do you serve areas outside Dubai?
Yes! While we're based in Dubai, we provide event services throughout the UAE including Abu Dhabi, Sharjah, Ajman, and other emirates. Additional travel fees may apply depending on the location.
FAQ
Venue & Facilities
What is the capacity of your venue?
Our venue can comfortably accommodate various group sizes depending on your event type. We can host intimate gatherings of 20 guests up to larger celebrations of 150+ guests. Contact us with your specific requirements for the best layout recommendations.
What facilities are included with venue rental?
Our venue includes air conditioning, modern lighting, sound system, tables and chairs, decoration setup, designated areas for food service, parking facilities, and restroom facilities. We also provide event coordination support throughout your event.
Can we bring our own decorations or food?
Absolutely! You're welcome to bring your own decorations, cake, and food. However, we also offer comprehensive decoration packages and can recommend trusted catering partners to make planning easier for you.
Is the venue accessible for people with disabilities?
Yes, our venue is designed to be accessible with wheelchair-friendly entrances and facilities.
FAQ
Kids' Birthday Parties
What age groups do you cater to for birthday parties?
We specialize in birthday parties for children aged 1-16 years. Our themes and activities are customized to suit different age groups, from toddler-friendly setups to exciting teen celebrations.
What's included in a kids' birthday party package?
Our packages typically include themed decorations, setup and cleanup, entertainment options, designated party areas, tables and chairs, and event coordination. Add-ons like catering, custom cakes, party favors, and specialized entertainment can be arranged.
Do you provide entertainment for kids' parties?
Yes! We offer various entertainment options including character appearances, face painting, balloon artists, magicians, interactive games, VR experiences, and our famous giant bubble installations.
Can parents stay during the party?
Absolutely! Parents are welcome to stay and enjoy the celebration. We have comfortable seating areas for adults, and you can relax knowing our experienced team is managing everything.
FAQ
Corporate & Adult Events
What types of corporate events do you handle?
We organize team building activities, corporate parties, product launches, company anniversaries, networking events, training sessions, and end-of-year celebrations. Our services are tailored to reflect your company's brand and objectives.
Can you help with corporate branding at events?
Yes! We can incorporate your company logo, brand colors, and messaging throughout the event space, including custom backdrops, banners, digital displays, and branded materials.
Do you offer wedding and engagement packages?
Yes, we create beautiful wedding and engagement celebrations. Our services include venue decoration, setup, lighting design, and coordination. We work closely with you to bring your vision to life while handling all the logistics.
FAQ
Pricing & Payment
How much do your services cost?
Pricing varies based on the type of event, number of guests, services required, and customization level. We offer flexible packages to suit different budgets. Contact us for a personalized quote - we'll work with you to create the perfect event within your budget.
What payment methods do you accept?
We accept bank transfers, cash, and credit/debit card payments. A deposit is typically required to secure your booking, with the remaining balance due before or on the event date.
What is your cancellation policy?
Cancellation policies vary by package and timing. Generally, cancellations made 2+ weeks in advance receive a partial refund minus the deposit. Cancellations within 2 weeks may forfeit the deposit. We'll discuss specific terms when you book. Rescheduling is often possible with advance notice.
Are there any hidden fees?
No hidden fees! We provide transparent, itemized quotes that clearly break down all costs. Any additional services or changes you request will be discussed and approved before being added to your invoice.
FAQ
Special Services
What is the Giant Bubbles experience?
Our Giant Bubbles installation creates magical, interactive photo opportunities with enormous soap bubbles. It's perfect for all ages and adds a unique, Instagram-worthy element to any event. We provide the equipment, setup, and supervision.
Tell me about the VR Arena.
Our VR Arena features cutting-edge virtual reality experiences suitable for teens and adults. With multiple VR stations and a variety of games and experiences, it's perfect for corporate team building, teen parties, or innovative event entertainment.
Do you provide outdoor event services?
Yes! We organize outdoor events including garden parties, beach celebrations, park events, and outdoor festivals. We bring the complete setup including tents/shade structures, decorations, sound systems, and all necessary equipment.
Do you offer seasonal decoration services?
Yes! We specialize in seasonal and holiday decorations including Christmas, Ramadan, UAE National Day, and other celebrations. From home decoration to full event theming, we create festive atmospheres that capture the spirit of the season.
FAQ
Booking & Logistics
How do I book an event?
Simply contact us via WhatsApp (+971 50 702 9303) or phone. Share your event date, type, estimated guest count, and any specific requirements. We'll discuss options, provide a quote, and guide you through the booking process.
Can I visit the venue before booking?
Absolutely! We encourage site visits so you can see our space and facilities firsthand. Contact us to schedule a tour at a convenient time.
How long before my event will you set up?
Setup typically begins 2-4 hours before your event start time, depending on the complexity of decorations and requirements. For elaborate setups, we may start the day before. Timing will be confirmed in your event plan.
Do you handle cleanup after the event?
Yes! Cleanup is included in our services. Our team will take care of removing decorations, disposing of trash, and restoring the venue to its original condition. You can simply enjoy your event and leave the rest to us.
What if I need to make changes after booking?
We understand that plans can change! Contact us as soon as possible if you need to adjust guest count, services, or other details. We'll do our best to accommodate changes, though some modifications may affect pricing or availability.
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